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Field Engineer Remote Monitoring

Field Engineer Remote Monitoring

This training course is for field engineers who are responsible for installing, maintaining and troubleshooting Remote Tech services.

Course Objectives

By the end of this course, you will be able to:

Understand the components of our solution; including hardware, software, and services.

Install & commission our hardware in a timely and efficient manner.

Recognise key troubleshooting strategies and identify resources for additional support.

    Marketing for Remote Monitoring

    Marketing for Remote Monitoring

    This is an overview training course for marketing teams responsible for supporting sales of Remote Tech’s remote monitoring services to new and existing water hygiene customers.

    The content is a subset of the sales training course, curated for the marketing team. 

    Course Objectives

    • Appreciate how remote monitoring will help you compete in the water hygiene industry, win more business and capture market share.
    • Understand which of your customers are a good fit for remote monitoring.
    • Be able to understand the remote monitoring value proposition.

    Remote Monitoring Solution Designer

    Remote Monitoring Solution Designer

    This is a training course for commercial teams who are responsible for translating customer site, risk assessment and scematic information and designing a remote monitoring service.

    Course Objectives

    By the end of this course you will be able to understand:

     

    1. How to identify the assets that require remote monitoring
    2. What to consider in the design phase
    3. The capabilities of the solution components. 
    L8Log Admins for Remote Monitoring

    L8Log Admins for Remote Monitoring

    L8Log - Remote Tech

    This is a training course for those responsible for operating L8Log on your company’s customer sites. 

     

     

    Course Objectives

    • Set up, manage and edit an end customer’s remote monitoring service using L8Log

    • Manage user permissions and access inside and outside your company

    • Manage an end customer’s locations, assets and services

    • Create reports and dashboards that provide greater insight on legionella control issues

     

    Selling Remote Monitoring

    Selling Remote Monitoring

    This is a training course for people responsible for selling Remote Tech’s remote monitoring services to new and existing water hygiene customers.

    Course Objectives

    • Appreciate how remote monitoring will help you compete in the water hygiene industry, win more business and capture market share.
    • Understand which of your customers are a good fit for remote monitoring.
    • Be able to present the remote monitoring value proposition to a prospective customer.